Over the past few weeks, Application Manager has quietly undergone some major changes that will affect how you use the system.
The site has no dedicated “News” or “Updates” page, but they are issuing this standard email via their help desk:
“Application Manager has been enhanced to improve the application process and will provide the following benefits.
- Standardizes the application process by directing applicants through their USAJOBS account when applying
- Eliminates the need for a separate account in Application Manager
- Provides a standardized method and centralized location for applicants to verify their status and documents submitted through their USAJOBS account.”
What does this mean for you and/or your clients?
You no longer need (or are able to use) a separate username/password for Application Manager.
You now only need one username/password to access both USAJOBS and Application Manager. The downside is that you can no longer access Application Manager directly. You must go through USAJOBS.
If you close Application Manager in the middle of applying for a job, you will have to sign back in to USAJOBS to access that questionnaire. Then go to My Account Main Page. Select Application Status. Scroll down and click on the job title of the job you were applying to. Then select Update Application on the job announcement. You will be asked to reselect the correct resume and supporting documents. Then you will be forwarded to Application Manager and asked to click Accept and Proceed the terms. You will then find your questionnaire and application.
You can no longer track applications using Application Manager directly. The “Main” page on Application Manager is gone.
Application Manager is still tracking applications, but applicants must first sign in to USAJobs. Then view My Account Main Page, select Application Status and click More Information next to the job to which you applied. You will then be forwarded to Application Manager.
This change isn’t mentioned on any official websites, but we have noted that some questionnaire questions are no longer followed by a red * (required field) asterisk.
That means applicants might mistakenly submit applications without filling out the entire questionnaire.
Just a reminder, every question on the questionnaire is a required questioneven if a red asterisk does not follow it.
You can be in touch with Application Manager directly through their Help Desk email address: ApplicationManagerHelpDesk@opm.gov
As always, we are staying on top of changes as they occur! Soon, we will be updating our Jobseeker’s Guide with these changes and more. Let us know if you see any other changes to the federal application process that we should be aware of!